Returns & Exchanges
We want you to be fully satisfied with your gear, so we offer a 30-day window for returns and exchanges on all unwashed and unworn festival apparel. Please ensure all original tags are attached to be eligible for a full refund to your original payment method.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email.
Pack Your Gear
Securely pack your items in their original packaging, include the packing slip, and drop the package off at any authorized shipping location.
Receive Your Refund
After our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing